Carestone Property Fund is a sub-fund of Bluestone Real Estate Fund S.C.A.. Bluestone Real Estate Fund and its units have not been authorized for public distribution. Bluestone Real Estate Fund is only subject to the supervision of the “Commission de Surveillance du Secteur Financier” in the Grand Duchy of Luxembourg and its units are restricted and are suitable only to certain eligible and sophisticated investors, on a private offering basis.

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Nothing contained on this website constitutes tax, accounting, regulatory, legal, insurance or investment advice. Neither the information, nor any opinion, contained on this website constitutes a solicitation or offer by Bluestone Real Estate Fund or its affiliates to buy or sell any securities, futures, options or other financial instruments, nor shall any such security be offered or sold to any person in any jurisdiction in which such offer, solicitation, purchase, or sale would be unlawful under the securities laws of such jurisdiction. Decisions based on information contained on this website are the sole responsibility of the visitor. In exchange for using this website, the visitor agrees to indemnify and hold Bluestone Real Estate Fund, its officers, directors, employees, affiliates, agents, licensors and suppliers harmless against any and all claims, losses, liability, costs and expenses (including but not limited to attorneys' fees) arising from your use of this website, from your violation of these terms or from any decisions that the visitor makes based on such information.

The investments and strategies discussed in the website may not be suitable for all investors and are not obligations of Bluestone Real Estate Fund or its affiliates or guaranteed by Bluestone Real Estate Fund or its affiliates. Bluestone Real Estate Fund makes no representations that the contents are appropriate for use in all locations, or that the transactions, securities, products, instruments, or services discussed on this site are available or appropriate for sale or use in all jurisdictions or countries, or by all investors or counterparties. By making available information on the website, Bluestone Real Estate Fund does not represent that any investment vehicle is available or suitable for any particular user. All persons and entities accessing the website agree to do so on their own initiative and are responsible for compliance with applicable local laws and regulations.

All investments involve risk and may lose value. The value of your investment can go down depending upon market conditions. Before acquiring the shares of any investment fund by purchase or exchange, it is your responsibility to read the fund's prospectus or offering materials.

This website is for information purposes only and is not intended to be relied upon as a forecast, research or investment advice. The information on this website does not constitute a recommendation, offer or solicitation to buy or sell any securities or to adopt any investment strategy. Although this material is based upon information that Bluestone Real Estate Fund considers reliable and endeavors to keep current, Bluestone Real Estate Fund does not assure that this material is accurate, current or complete, and it should not be relied upon as such. Any opinions expressed on this website may change as subsequent conditions vary. Past performance is no guarantee of future results.




    The Fund has adopted a Complaints policy, which provides a common, clear and precise understanding of the way in which the Fund handles clients’ complaints, including a clear definition of the roles and responsibilities of the different stakeholders.


    In the event a natural or legal person wishes to file a complaint with the Fund in order to recognize a right or to redress a harm, the complainant should address a written request that contains a clear chronological description of the issue and the details at the origin of the complaint, either by email or by post, to the following address:

    Bluestone Real Estate Management S.à r.l.

    To the attention of the Complaints Handling Officer

    2a, Rue Marie Curie,

    8049 – Strassen,

    Grand Duchy of Luxembourg




    The complainant may request the Fund to provide a complaint form to be filled in accordingly. Should the complainant not receive an answer or a satisfactory answer at this level, the Fund offers the possibility to the complainant to escalate the complaint up to the level of the management of the Fund. Please be informed that the Fund shall handle complaints in accordance with the provisions of the Luxembourg Law of 2 August 2002 on Data Protection, as amended from time to time.


    The Fund will provide a written acknowledgement of receipt within a period which shall not exceed 10 business days after receipt of the complaint, unless the answer itself is provided to the complainant within this period.

    Otherwise, the Fund shall provide an answer without undue delay and in any case, within a period which cannot exceed one month between the date of receipt of the complaint and the date at which the answer to the complainant was sent. Where an answer cannot be provided within this period, the Fund shall inform the complainant of the causes of the delay and indicate a date at which its examination is likely to be achieved.


    Where the complainant is dissatisfied with the answer received from the Fund, (s)he/it can file a request with the Luxembourg regulator, the Commission de Surveillance du Secteur Financier (the “CSSF”). Such request should be submitted to the CSSF within one year since the complaint was submitted to the Fund.

    The request must be filed with the CSSF in writing in Luxembourgish, German, English or French, by post or by fax to the CSSF or by email (to the address/number available on the CSSF website), or online on the CSSF website. In order to facilitate the filing of a request, the CSSF publishes a form on its website. Out-of-court complaint resolution before the CSSF is free of charge. Moreover, no charges will be reimbursed to the parties. The parties keep, at any time, the right to refer the subject matter of the complaint to the courts.


    Should you wish to receive further information regarding the complaints policy of the Fund, please do not hesitate to contact us using the details provided above.

    Carestone Property Fund S.C.A.

    2a, Rue Marie Curie

    8049 – Strassen